Duh Retention – The Premium Email & SMS Agency

I Need Retention Experts

Shopify Retention Agency

Building Reliable Revenue into 7/8-Figure Ecommerce Brands

Full service Retention agency that guarantees results for growing consumer brands. We’re experts in Email & SMS, Push, Loyalty & more.

I Need Retention Experts

With over 80M+ emails sent, we know what works

From input to output, we’ll show you the numbers you never thought you could reach.

$10M+
Profit Generated
Product Drops
Popup Tests
750K+
Emails Collected
42%
Avg LTV Bump
Offer Testing
Flow Strategy
Local Activation
Quiz Funnels
Cohorting
VIP Offers
42%
Avg LTV Bump

Case Studies

The Proof

Brands we partner with average 36% of all their revenue from email

Case Study #1

In the first 120-Days...(BUFFY)

This will be a case study stat

Added $400,000 in email Revenue (net-new, YoY)

I Need Retention Experts

+$400,000

Email Revenue, YoY

Last Year

This Year

Case Study #1

In the first 120-Days...(BUFFY)

This will be a case study stat

Added $400,000 in email Revenue (net-new, YoY)

I Need Retention Experts

+$400,000

Email Revenue, YoY

Last Year

This Year

Case Study #1

In the first 120-Days...(BUFFY)

This will be a case study stat

Added $400,000 in email Revenue (net-new, YoY)

I Need Retention Experts

+$400,000

Email Revenue, YoY

Last Year

This Year

Services

The High Level

A bird’s eye view of the core services we offer. These are the pillars that hold up our little ol’ Retention house.

Email Marketing

SMS & Push Marketing

Loyalty or Subscription

Cohort Analysis

I Need Retention Experts

Your Retention Roadmap

What’s your Revenue?

We won’t plug and chug numbers here, but if you’re curious what a rough services outline will look for your specific business’s revenue. Here it is...

<2M

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Audit My Email & SMS

2M to 50M

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Audit My Email & SMS

>50M

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Audit My Email & SMS

Our Services at a glance

The Day-to-Day

A peak behind the curtain. All of the inputs you see below lead to a frictionless path towards engaging, nurturing & retaining customers.

offer testing

Strategy

Calendar prep

list growth

deliverability

cohorting

Copywriting

design

reporting

optimization

...and much more.

I Need Retention Experts

Testimonials

A genuine look at what it’s like working with DUH

Here are a handful of our amazing partners

Leo Wang
Founder | Buffy
“Full service Retention agency that guarantees results for growing consumer brands. We’re experts in Email & SMS, Push, Loyalty & more.Full service Retention agency that guarantees results for growing consumer brands. We’re experts in Email & SMS, Push, Loyalty & more.Full service Retention agency that guarantees results for growing consumer brands. We’re experts in Email & SMS, Push, Loyalty & more.”
Leo Wang
Founder | Buffy
“Full service Retention agency that guarantees results for growing consumer brands. We’re experts in Email & SMS, Push, Loyalty & more.Full service Retention agency that guarantees results for growing consumer brands. We’re experts in Email & SMS, Push, Loyalty & more.Full service Retention agency that guarantees results for growing consumer brands. We’re experts in Email & SMS, Push, Loyalty & more.”
Leo Wang
Founder | Buffy
“Full service Retention agency that guarantees results for growing consumer brands. We’re experts in Email & SMS, Push, Loyalty & more.Full service Retention agency that guarantees results for growing consumer brands. We’re experts in Email & SMS, Push, Loyalty & more.Full service Retention agency that guarantees results for growing consumer brands. We’re experts in Email & SMS, Push, Loyalty & more.”
Leo Wang
Founder | Buffy
“Full service Retention agency that guarantees results for growing consumer brands. We’re experts in Email & SMS, Push, Loyalty & more.Full service Retention agency that guarantees results for growing consumer brands. We’re experts in Email & SMS, Push, Loyalty & more.Full service Retention agency that guarantees results for growing consumer brands. We’re experts in Email & SMS, Push, Loyalty & more.”
Leo Wang
Founder | Buffy
“Full service Retention agency that guarantees results for growing consumer brands. We’re experts in Email & SMS, Push, Loyalty & more.Full service Retention agency that guarantees results for growing consumer brands. We’re experts in Email & SMS, Push, Loyalty & more.Full service Retention agency that guarantees results for growing consumer brands. We’re experts in Email & SMS, Push, Loyalty & more.”
Leo Wang
Founder | Buffy
“Full service Retention agency that guarantees results for growing consumer brands. We’re experts in Email & SMS, Push, Loyalty & more.Full service Retention agency that guarantees results for growing consumer brands. We’re experts in Email & SMS, Push, Loyalty & more.Full service Retention agency that guarantees results for growing consumer brands. We’re experts in Email & SMS, Push, Loyalty & more.”
Leo Wang
Founder | Buffy
“Full service Retention agency that guarantees results for growing consumer brands. We’re experts in Email & SMS, Push, Loyalty & more.Full service Retention agency that guarantees results for growing consumer brands. We’re experts in Email & SMS, Push, Loyalty & more.Full service Retention agency that guarantees results for growing consumer brands. We’re experts in Email & SMS, Push, Loyalty & more.”
Leo Wang
Founder | Buffy
“Full service Retention agency that guarantees results for growing consumer brands. We’re experts in Email & SMS, Push, Loyalty & more.Full service Retention agency that guarantees results for growing consumer brands. We’re experts in Email & SMS, Push, Loyalty & more.Full service Retention agency that guarantees results for growing consumer brands. We’re experts in Email & SMS, Push, Loyalty & more.”

Partner Benefits

Why Work With Us

We’re not perfect. But there are a few things we do exceptionally well.

Holistic strategy

Unlike most Retention marketers, we’re not siloed to email/SMS. With backgrounds in paid media, CRO, and brand building, we know what levers to pull on the Retention-side to drive business-wide results (not just a single channel).

Holistic strategy

Lean & Long-term

We’re a lean team with a lean client-base... And we like it that way. We only partner with serious, growing brands who aren’t pressured to make shortsighted decisions. This ensures that we can do our jobs & build you a world-class lifecycle program.

Lean & Long-term

over 10M+ revenue

That’s a lot of reps with a lot of learnings. From segmentation to weekly Campaigns, we’re confident in the strategies we set & execution that follows.

over 10M+ revenue

That’s a lot of reps with a lot of learnings. From segmentation to weekly Campaigns, we’re confident in the strategies we set & execution that follows.

I Need Retention Experts

Also, we’ll likely get you results like this…

I Need Retention Experts

FAQ

The Questions

And, the answers

How fast can we start?

What results will I see?

What kinds of brands do you work with?

How does pricing work?

What’s your guarantee?

What if I only need help with Email marketing?

Do you offer non-retainer consulting?

Case studies

Why DUH

FAQs

Testimonials

Services

Book a Call Today